Paulmann

Delivery

We ship orders throughout Ukraine via Nova Poshta — to a branch or parcel locker of your choice.

• Shipment within 1–2 business days after order confirmation.
• Delivery cost — according to Nova Poshta rates (paid upon receipt).
• You choose the city and branch directly on the checkout page.

Payment

• Online card payment — Visa / Mastercard via the secure WayForPay service.
• Cash on delivery — payment upon receipt at a Nova Poshta branch.
• Bank transfer — for legal entities and sole proprietors; a manager will provide an invoice with all details.

Returns and exchanges

You can return or exchange the product within 14 calendar days from the date of receiving the order — regardless of whether it has a defect (Law of Ukraine "On Protection of Consumer Rights").

More about delivery, payment and returns →